# Help Desk Plans

Help Desk Plans

- Mission critical issues.
- 1 hour included
- $169 per hour for subsequent hours
- Response within 2-4 hours
- Intended for major issues such as ransomware infections, data loss, crashed server, etc

- **Phone Support (Call Backs)**
- Unlimited Break/Fix Incidents
- Cloud Backup
- Maintenance and Updates

- **10 Computers included**
- Add-on Packs available for more computers